In today’s fast-paced world, having access to quick financial help is essential—especially for students and young professionals. That’s where mPokket comes in, a popular instant loan app in India offering small personal loans without the need for heavy documentation. But what happens when you face issues with your loan, repayment, or app access? You need reliable mPokket customer care support, available 24×7.
If you’re searching for the customer care mPokket number 24×7, this article gives you all the information you need—contact numbers, email support, help center details, and tips on getting quick assistance.
Table of Contents
What Is mPokket?
mPokket is a digital lending platform that offers instant personal loans to:
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College students
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Young working professionals
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Individuals with no credit history
With its quick approval system and minimal paperwork, mPokket is popular for short-term borrowing needs. Loan amounts range from ₹500 to ₹30,000 and are usually disbursed within minutes directly to a bank account or Paytm wallet.
Why You Might Need mPokket Customer Care
There are several reasons why users may want to contact mPokket customer care, such as:
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Repayment queries
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Loan extension requests
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App login or technical issues
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Document verification problems
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Questions about interest or late fees
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Fraudulent activity or unauthorized access
Getting timely help is crucial to avoid penalties, keep your account secure, and ensure a smooth borrowing experience.
Is There a Customer Care mPokket Number 24×7?
As of now, mPokket does not offer a direct customer care number available 24×7. However, they do provide email support and an in-app help center that operates around the clock.
Official Support Channels:
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mPokket Customer Care Email
You can send your queries to:
support@mpokket.com
They usually respond within 24 to 48 hours, depending on the issue. -
In-App Chat Support
Log in to the mPokket app and navigate to the “Help” or “Support” section. From there, you can initiate a chat, raise a ticket, or access FAQs. -
Help Center (Website)
Visit https://www.mpokket.in and go to the “Help” or “FAQs” section. Most common questions regarding repayments, loans, and technical issues are answered here.
Alternative Ways to Get Support
If you’re unable to get a response via email, try these additional options:
Social Media Platforms
mPokket is active on social media and often replies to customer concerns:
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Twitter: @mPokket
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Facebook: facebook.com/mPokket
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Instagram: @mpokket
Comment or send a direct message with your issue. Be sure not to share sensitive personal information publicly.
App Store Reviews
Some users leave feedback and get responses through the Google Play Store reviews section. If you’re not getting help elsewhere, try leaving a polite and clear message with your contact info.
Tips for Faster Resolution
To get quick and effective support from mPokket customer care, follow these tips:
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Always include your registered mobile number and Loan ID in your message
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Be specific about your issue—mention date, time, and error messages if any
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Avoid sending repeated emails or spamming their social accounts
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Attach screenshots if it’s a technical or app-related problem
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Keep checking your email inbox and spam folder for replies
Common mPokket Customer Queries
Here are some frequently asked questions that users contact customer care about:
Q: Can I change my repayment date?
A: mPokket may offer extension options, but interest charges may apply. Contact support via email or app.
Q: My account is blocked. What should I do?
A: Reach out to support@mpokket.com with your registered details to resolve account-related issues.
Q: The money is debited but not received.
A: Share the transaction ID and a screenshot with customer support. They’ll help trace the payment.
Q: I missed my repayment date. What are the charges?
A: Late fees and interest remain applied. Reach out immediately to avoid further penalties.
Final Thoughts
While mPokket doesn’t currently offer a dedicated 24×7 helpline number, their email and in-app support channels are active and reliable. If you are facing any issues with your loan, repayments, or account, reaching out via support@mpokket.com or the app’s help section is your best bet.
Always be cautious about third-party numbers or unofficial sources claiming to offer customer support—they may be scams. Stick to official platforms and use your registered details for safe, timely assistance.
So if you’re searching for the customer care mPokket number 24×7, know that email and app-based support remain the primary methods to get your concerns resolved effectively.